Last Mile Delivery — Melbourne

Fast, trackable last mile solutions across Melbourne metropolitan and greater VIC areas. Same-day and timed delivery options tailored for ecommerce and retail pick-ups.

Courier delivering parcel in Melbourne

What we deliver

  • Same-day & scheduled deliveries
  • White-glove service for high-value items
  • Returns handling & reverse logistics
Perkfactory van on urban street
Courier scanning parcel

Melbourne coverage & fleet

We operate a mixed fleet — bikes, vans, and small trucks — to reach CBD, inner suburbs, and outer metropolitan zones efficiently. Dynamic routing reduces ETAs and emissions.

Delivery process

  1. Order capture & routing
  2. Packed from our MEL fulfilment centre
  3. Real-time tracking & proof of delivery

Service levels

TierETANotes
ExpressSame dayPriority slots
StandardNext dayAM/PM windows
Economy2-3 daysCost efficient

Technology & tracking

Our platform provides live ETAs, route optimisation and API integrations for order flows and inventory sync. Dispatch exceptions are handled with two-way customer communications.

  • Real-time driver ETAs
  • API & webhook integrations
  • SMS and email notifications
Delivery tracking dashboard

Local operations team

Our Melbourne operations team coordinates hub handling, driver allocation and customer exceptions. Experienced in retail peaks, promos and high-volume periods (Black Friday, EOFY).

Operations manager
Jordan Miles
Melbourne Operations Manager

FAQ — Last mile

Inner CBD, eastern and western suburbs, southbank, north Melbourne and selected outer zones. For postcode checks use our contact page.

Yes — POD is captured in-app with photo, signature or GPS confirmation depending on service level.

Yes — returns collection, inspection and restocking services are available as part of our 3PL offering.

Ready to optimise last mile for your customers?

Talk to our Melbourne team and get a tailored route and cost plan.